Manager Administrative Operations

• Post job vacancies internal and external to facilitate the hiring process for all departments 
• Responsible for the training and development of all office support staff
• Ensure payroll and HR functions are processed according to plan
• Collaborate with external providers of HR and payroll software with issues or concerns.
• Onboard all new hires through HR, Payroll, benefits, and other systems to ensure access to necessary job-related systems, and software. 
• Directly supervise office personnel. 
• Facilitate purchase orders for all departments equipment, office supplies, vehicles, hard hats, PPE etc…
• Ensure all expenditures are properly documented and charged to the necessary general Ledger account.
• Pull and review reporting for all expenditures, profits and losses and provide results to the CEO and president monthly.
• Ensure all company bills are paid and recorded timely
• Responsible for making sure all jobs are closed and reporting is provided to the contracting partners for payment.
• Reconcile all payment requests submitted to contracting partners for determining what has been satisfied as paid and what is outstanding in accounts receivable.
• Ensure the company maintains compliance with all local, state, federal, employment laws, regulations, licensing, employee insurance and tax payments, and all other requirements.
•  Collaborate with independent company accountants and legal services to provide necessary information, reporting, and data as needed.
• Plan and schedule vehicle fleet maintenance and repairs with company authorized providers as needed.
• Responsible for facilitating vehicle registration renewals through the Virginia department of motor vehicles.
• Set up FR clothing and rubber glove programs for all field employees.
• Maintain detailed log of all company assets such as vehicles, cellular phones, computers, tablets, other tools, and equipment.
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Required Knowledge, Skills & Experience

• Education – Seeking candidate with: Bachelor’s degree (Business) or Associate degree (Business preferred) and 3+ years of related experience; plus, related qualifying experience. 

• 5yrs of directly related experience will be considered in lieu of preferred education.

• Strong computer skills (MS Office, Excel, PowerPoint, Word)
• Strong team building/management skills
• Detail oriented, able to handle multiple responsibilities as conditions dictate.
• Self-motivator, requiring little supervision or oversight
• Strong planning, organizational, and project management skills 
• Proficient in the use of various HR & accounting systems and software (Microsoft, ADP, QuickBooks)

IT Support Specialist

• Responsible for the maintenance of company IT systems and software.
• Plan and implement software and application integration to enhance productivity and streamline company workflow processes.
• Ensure company networks and systems are up to date with the latest software, applications, and security features.
• Assist all employees with connectivity and network system issues.
• Monitor network usage to ensure company compliance and prevent misuse of company network and systems
• Plan, test and implement necessary patches to company software, applications, and network to prevent downtime and unauthorized usage or access to proprietary company systems and information.
• Facilitate the loading and integration of software between our company and contracting company to ensure necessary communication between the two companies can be achieved.
• Create customized software, applications, forms, and all other custom features needed to accommodate company needs and project demands.
• Responsible for website maintenance to ensure up to date accurate information is displayed and connectivity is always available.
• Ensure field mobile device connectivity is available and can communicate with all necessary applications, software, and systems.
• Collaborate with outside IT firms to create, implement, and integrate necessary systems.

Required Knowledge, Skills & Experience

• • Education – Seeking candidate with: Bachelor’s degree (Computer or IT related) or Associate degree (Computer or IT related) and 3+ years of related experience; plus related qualifying experience. 
  • 5yrs of directly related experience will be considered in lieu of preferred education.
  • Strong computer skills (MS Office, Excel, PowerPoint, Word), ability to provide support to others with company programs/system.
  • Proficient in IT Projects formation and implementation.
  • Proficient in standard IT network security protocols.
  • Able to liaison with software/hardware tech support to resolve issues as needed.
  • Strong verbal and written communication skills.

 Administrative Support Specialist

• Support the manager of administrative operations with all tasks delegated.
• Assist with preparation of reports pertaining to payroll, accounts payable, and accounts receivable.
• Key employee hourly time into payroll software
• Assist management with procurement orders.
• Assist field staff with administrative request
• Assist Project coordinators with dispatching, closing, scheduling or rescheduling jobs. 
• Upload upcoming work request contacts into the automated call system ensuring customers are notified of planned inspections and maintenance projects.
• Communicate directly with customers regarding matters that cannot be addressed through the CRM automated process. 
• Send inspection and follow up maintenance reports to Contracting partners Designer or Project Management team to have work requests created for location requiring follow-up repairs. 
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Required Knowledge, Skills & Experience

• • Education – Seeking candidate with: High school diploma/GED.
  • Strong computer skills (MS Office, Excel, PowerPoint, Word)
  • Strong verbal and written communication skills.
  • Proficient In the use of various office equipment.
  • Ability to work with internal and external business units timely, with professionalism, to ensure all internal and external needs and requests are adequately addresses.
  • Ability to use mobile applications on different handheld devices with proficiency 
  • Excellent customer service skills: professionalism is a key requirements of all positions
  • Excellent written and verbal communication skills to ensure proper information is relayed to the service teams
  • Self-motivated with the ability to perform scheduled workloads with minimal supervision
  • Willingness to coach and train new team members to ensure a smooth and uniform developmental process. 

Inspection & Maintenance Projects Coordinator 

• Direct liaison between the contracting utility and the company for day-to-day support and project coordination for the maintenance. 
• The point of contact for field maintenance crews for assistance with system and work request related issues. 
• Responsible for scheduling maintenance projects to field crews prior to request completion dates. 
• Run automated customer call scheduling software and facilitate customer maintenance scheduling and scheduling changes. 
• Upload maintenance follow up reports into database and integrated partner software to have work requests closed after work is performed. 
• Upload maintenance work requests into smart navigation software to determine and coordinate project scheduling according to logistics to maximize productivity and the number of appointments performed daily. 
• Other duties that may be required to support the field maintenance department.
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Required Knowledge, Skills & Experience

• • Education – Seeking candidate with: High school diploma/GED.
  • Previous office management, project management, or scheduling coordination skills preferred 
  • Strong computer skills (MS Office, Excel, PowerPoint, Word, SharePoint)
  • Strong verbal and written communication skills.
  • Proficient In the use of various office equipment.
  • Ability to work with internal and external business units timely, with professionalism, to ensure all internal and external needs and requests are adequately addresses.
  • Ability to use mobile applications on different handheld devices with proficiency 
  • Excellent customer service skills: professionalism is a key requirements of all positions
  • Excellent written and verbal communication skills to ensure proper information is relayed to the service teams
  • Self-motivated with the ability to perform scheduled workloads with minimal supervision
  • Willingness to coach and train new team members to ensure a smooth and uniform developmental process. 

Electric Facilities Inspector 

• Proficient in the use of computer, tablet, and mobile phone applications to perform and report detailed inspection notes and photos. 
• Responsible for attention to detail customer secondary electrical facility inspections from the point of attachment to the top of the meter base weather tight
• With safety first, using all provided and necessary personal protective equipment (PPE), Remove cover from energized meter base and perform detailed inspection of internal meter base components. 
• Always engage with customers as the primary representative of the company with courtesy, respect, and professionalism.
• Must be able to complete a predetermined daily inspection quota according to the company dispatch and navigational routing system. 
• Will be responsible for completing company inspection forms, reports, notes, and photos as trained to ensure unification of the inspection process. 
• Inspectors may be required to fly small drone equipment for inspection purposes to access locations where appropriate to prevent return inspection trips.
• Responsible for the safe operation of company vehicles and equipment.
• Train and observe new inspectors for a short period as a mentor to instill proper procedure and techniques are being learned and utilized during all inspections. 
• Can walk, bend, stoop, stand for long periods in different weather conditions. 
• Ability to recognize and mitigate driving, electrical, physical, biological, land, and structural hazards before and during work performance to ensure the safety of yourself and others.
• Responsible for remaining fit for duty according to company policy.
• Be available for overtime most of the time to assist with project completions and or restoration efforts when called on by major utilities for storm duty. This may require overnight travel for extended periods in less-than-ideal conditions. 
• Must have good customer service, communication, and a team player attitude to foster good morale to fit the company cultural expectations. 
•  

Required Knowledge, Skills & Experience

• High School graduate or GED
• Valid driver’s license without moving violation for a period of at least 12 months. All DUI/DWI related offenses must be at least 3 years old.
• Previous Inspection experience preferred but not necessary
• Ability to walk and stand multiple hours daily on different terrains 
• Ability to work outside in multiple weather conditions 
• Keen attention to detail regarding the inspection process 
• Must be able to work alone in a safe manner 
• Ability to use mobile applications on different handheld devices with proficiency 
• Excellent customer service skills: professionalism is a key requirements of all positions
• Excellent written and verbal communication skills to ensure proper information is relayed to the service teams
• Self-motivated with the ability to perform scheduled workloads with minimal supervision
• Willingness to coach and train new inspectors to ensure a smooth and uniform developmental process. 
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Electrical Maintenance Technician (Secondary Services)

• Responsible for the repair, maintenance, or replacement of single phase residential secondary service facilities. These repairs could include the replacement of secondary service conductors from the pole to the customer meter base.
• Must be comfortable and competent to safely work with electrically energized facilities below 600 volts.
• Must be able to safely set up and climb ladders of different heights, while wearing all necessary PPE and carrying required tools and equipment.  
• Required to follow all company and OSHA policies and standard operating procedures while using ladders and working on energized facilities. 
• Always engage with customers as the primary representative of the company with courtesy, respect, and professionalism.
• Must be able to complete a predetermined daily appointment schedule according to the company dispatch and navigational routing system. 
• Will be responsible for completing company inspection forms, reports, notes, and photos as trained to ensure unification of the maintenance process. 
• Ability to use computers, tablets, and mobile devices with proficiency to status and complete work requests.
• Responsible for the safe operation of company vehicles and equipment.
• Train and observe new technicians for a short period as a mentor to instill proper procedure and techniques are being learned and utilized during all maintenance work. 
• Can walk, bend, stoop, stand, climb, and work aloft for long periods in different weather conditions. 
• Ability to recognize and mitigate driving, electrical, physical, biological, land, and structural hazards before and during work performance to ensure the safety of yourself and others.
• Responsible for remaining fit for duty according to company policy.
• Be available for overtime most of the time to assist with project completions and or restoration efforts when called on by major utilities for storm duty. This may require overnight travel for extended periods in less-than-ideal conditions. 
• Must be able to work as a team member and be willing to assist team members with all activities they need assistance with when appropriate.
• Must have good customer service, communication, and a team player attitude to foster good morale to fit the company cultural expectations. 

Required Knowledge, Skills & Experience

• High School graduate or GED
• Valid driver’s license without moving violation for a period of at least 12 months. All DUI/DWI related offenses must be at least 3 years old.
• Previous experience working with electricity, preferred but not necessary
• Keen attention to detail in all aspects of work being performed 
• Ability to use mobile applications on different handheld devices with proficiency to ensure proper reporting information such as materials, job completions, and follow-up requirements are captured.  
• Excellent customer service skills: professionalism is a key requirements of all positions
• Excellent written and verbal communication skills
• Must be self-motivated and able to work efficiently without direct supervision. 
• Must be willing to cross train in other field operational areas to support multiple company service offerings
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• Operations Supervisor – Secondary Services

  • • Responsible for the training and development of direct reports performing services in the secondary services department.
    • Provide subject matter expertise to employees to ensure proper work methods and craftsmanship according to company standards.
    • Ensure all field employees are always operating in the safest manner. 
    • Make sure all employees have the necessary PPE, tools, equipment, and training to perform safely on every job, every day. 
    • Ensure employees are utilizing company approved equipment such as tools, ladders, safe equipment, rubber gloves and coverup or isolation methods. 
    • Responsible for investigating and reporting all accidents or incidents as per company policy. 
    • Respond to and rectify all customer related concerns or complaints in a timely manner.  
    • Address employee attendance matters promptly to eliminate continuous or future issues.
    • Strictly enforce Safety practices, customer service expectations, dress code, and work procedures when employees are not in compliance to ensure good habits and desired company culture.
    • Provide leadership team with possible improvement ideas regarding field operations to enhance safety, productivity, process improvements, and profitability. 
    • Attend Gatekeeper calls, video conferences, or in person meetings, to discuss project progress and work request details when required. 
    • Be willing to cross train and oversee other project types to ensure all members of the leadership team are well versed in the function and operation of other work and project types.  

  Required Knowledge, Skills & Experience

  • • Strong leadership skills and ability to mentor, coach and motivate. 
      • Associates degree in Electrical distribution, or related mechanical field preferred.
      • 2yrs of directly related experience will be considered in lieu of preferred education.
      • Strong computer skills (MS Office, Excel, PowerPoint, Word)
      • Strong team building/management skills
      • Valid driver’s license without moving violation for a period of at least 12 months. All DUI/DWI related offenses must be at least 3 years old. 
      • Detail oriented, able to handle multiple responsibilities as conditions dictate.
      • Self-motivator, requiring little supervision or oversight
      • Strong planning, organizational, and project management skills

• Maintenance Service Helper

  • • Assist Electrical Maintenance Technician with service repair and installation. 
    • Prepare work location for job safety 
    • Keep service vehicle stocked, neat, and organized 
    • Ensure all ladders are properly secured and tools are properly stowed at each work location. 
    • Learn as an apprentice of the technician to perform all task requirements safely and professionally for future promotion consideration. 
    • Responsible for the repair, maintenance, or replacement of single phase residential secondary service facilities. These repairs could include the replacement of secondary service conductors from the pole to the customer meter base.
    • Must be comfortable and competent to safely work with electrically energized facilities below 600 volts.
    • Must be able to safely setup and climb ladders of different heights, while wearing all necessary PPE and carrying required tools and equipment.  
    • Required to follow all company and OSHA policies and standard operating procedures while using ladders and working on energized facilities. 
    • Always engage with customers as the primary representative of the company with courtesy, respect, and professionalism.
    • Must be able to complete a predetermined daily appointment schedule according to the company dispatch and navigational routing system. 
    • Will be responsible for completing company inspection forms, reports, notes, and photos as trained to ensure unification of the maintenance process. 
    • Ability to use computers, tablets, and mobile devices with proficiency to status and complete work requests.
    • Responsible for the safe operation of company vehicles and equipment.
    • Train and observe new technicians for a short period as a mentor to instill proper procedure and techniques are being learned and utilized during all maintenance work. 
    • Can walk, bend, stoop, stand, climb, and work aloft for long periods in different weather conditions. 
    • Ability to recognize and mitigate driving, electrical, physical, biological, land, and structural hazards before and during work performance to ensure the safety of yourself and others.
    • Responsible for remaining fit for duty according to company policy.
    • Be available for overtime most of the time to assist with project completions and or restoration efforts when called on by major utilities for storm duty. This may require overnight travel for extended periods in less-than-ideal conditions. 

  Required Knowledge, Skills & Experience

  • High School diploma or GED
  • Valid driver’s license without moving violation for a period of at least 12 months. All DUI/DWI related offenses must be at least 3 years old.
  • Outside work experience preferred
  • Ability to use mobile applications on different handheld devices with proficiency to ensure proper reporting information such as materials, job completions, and follow-up requirements are captured.  
  • Excellent customer service skills: professionalism is a key requirements of all positions
  • Excellent written and verbal communication skills
  • Must be self-motivated and able to work efficiently without direct supervision. 
  • Must be willing to cross train in other field operational areas to support multiple company service offerings

• Shopkeeper

  • Assist field crews with urgent needs such as materials and equipment.
  • Responsible for reviewing work requests and making up service entrance cables, pulling other necessary equipment for the jobs such as straps, screws, meter bases, meter blocks, weather heads, and house knobs. 
  • Ensure cable footage is logged and job materials are labeled for specific work locations and technicians. 
  • Coordinate with the contracting utility stock room to pick up cable reels, connectors, weather heads, and all other equipment to ensure the shop and truck stock remain at adequate levels. 
  • Work with Electric Maintenance technicians when needed to fill in for vacation and sick requests. 
  • Keep the shop and yard organized and clean.
  • Properly store and inventory extra tools, equipment, and PPE for future use.
  • Keep track of and ensure testing of necessary tools and equipment such as ladders and line sticks. 
  • Perform general maintenance around the shop and office like changing light bulbs, fixing small water leaks, tightening hardware, and all other general maintenance that can be competently performed. 
  •  

  Required Knowledge, Skills & Experience

  • High School graduate or GED
  • Previous experience working in a warehouse, shop, or inventory setting preferred but not required. We will provide necessary training to the right candidates
  • Valid driver’s license without moving violation for a period of at least 12 months. All DUI/DWI related offenses must be at least 3 years old.
  • Ability to use mobile applications on different handheld devices with proficiency to ensure proper reporting information such as materials, job completions, and follow-up requirements are captured.  
  • Excellent customer service skills: professionalism is a key requirements of all positions
  • Excellent written and verbal communication skills
  • Must be self-motivated and able to work efficiently without direct supervision. 
  • Must be willing to cross train in other field operational areas to support multiple company service offerings
  •  

• Manager- Field Operations

  • Responsible for hiring, training, and managing Field Operations supervisors for the Inspection and maintenance department
  • Ensure adequate staffing and equipment needs are available to ensure necessary productive goals are achieved.
  • Responsible for ensuring safety and training is priority and all rules, policies, and procedures are up to date with company, state, and federal laws; and regulations and policy is being followed. 
  • Review performance reports to ensure maximum productivity is being accomplished and implement necessary changes to ensure maximum productivity. 
  • Manage, coach, and identify areas of improvement for field supervisors and ensure improvement opportunities are provided through training and development. 
  • Responsible for meeting company diversity goals through employment hiring and promotion practices. 
  • Performance evaluations of field supervision team to determine raise and bonus percentage according to company requirements matrix. 
  • Work with local office storeroom management to provide material projections to ensure necessary materials are obtainable for current and future workload.
  • Meet with contract providers (customers) via phone, video conference, or in person to provide project updates and progress reports. 
  • Develop and implement training, staffing, and equipment procurement plans for project expansion into other districts, and or utility company footprints.
  • Develop and implement training, staffing, and equipment procurement plans for additional projects contracted by the company.
  • Ensure all employees under your management structure are compliant with company, state, federal, and motor carrier requirements (where applicable). 

  Required Knowledge, Skills & Experience

  • • Education – Seeking candidate with: Bachelor’s degree (Business) or Associate degree (Business preferred) and 3+ years of related experience; plus, related qualifying experience. 
    • 5yrs of directly related experience will be considered in lieu of preferred education.
    • Strong computer skills (MS Office, Excel, PowerPoint, Word)
    • Strong team building/management skills
    • Detail oriented, able to handle multiple responsibilities as conditions dictate.
    • Self-motivator, requiring little supervision or oversight
    • Strong planning, organizational, and project management skills
•